Avatar un-able to change

Discussion in 'Complaint Box' started by A Jewel of Rarity, Apr 6, 2016.

Thread Status:
Not open for further replies.
  1. A Jewel of Rarity

    A Jewel of Rarity A Jewel of Ponk and Purp Pone
    Admin Web Design Tech Staff egg Veteran

    Cutie Mark:
    Joined:
    Dec 15, 2013
    Messages:
    1,277
    Bro hoofs Received:
    305
    Gender:
    Female
    Occupation:
    Keeper of the Butts
    Location:
    The Grand Line (New world)
    So I have been trying to change my avatar but I keep running into a problem, I have to select the file twice for it to even stay selected but for some reason even after doing that the "Okay" button is un-pressable making me unable to change avatar, is this happening for anyone else?
     
  2. Lioconvoy

    Lioconvoy Creeping out Toaster Repair Pony since 8/31/2015
    Old-Timer

    Joined:
    Feb 9, 2015
    Messages:
    11,554
    Bro hoofs Received:
    569
    Occupation:
    7 Eleven Clerk
    Location:
    Las Vegas
    Weird, I was able to change mine just fine.
     
  3. Berry Punch

    Berry Punch Am i talking to me?
    Veteran

    Joined:
    Jul 17, 2011
    Messages:
    1,241
    Bro hoofs Received:
    55
    Occupation:
    Bottle Shop Store Manager
    Location:
    Australia
    We'll get one of the more tech savy mods to take a look at it, in the meantime I should be able to change it on my end if you'd like, just pm me the picture and I'll give it a go.
     
  4. A Jewel of Rarity

    A Jewel of Rarity A Jewel of Ponk and Purp Pone
    Admin Web Design Tech Staff egg Veteran

    Cutie Mark:
    Joined:
    Dec 15, 2013
    Messages:
    1,277
    Bro hoofs Received:
    305
    Gender:
    Female
    Occupation:
    Keeper of the Butts
    Location:
    The Grand Line (New world)
    Okay this is beyond weird im having the same problem on my own forum and it seems to be only me having this problem on any xenforo forum.
     
  5. A Jewel of Rarity

    A Jewel of Rarity A Jewel of Ponk and Purp Pone
    Admin Web Design Tech Staff egg Veteran

    Cutie Mark:
    Joined:
    Dec 15, 2013
    Messages:
    1,277
    Bro hoofs Received:
    305
    Gender:
    Female
    Occupation:
    Keeper of the Butts
    Location:
    The Grand Line (New world)
    I am trying to change my avatar to this [​IMG] I kept trying on my forum and the okay button wasnt working but somehow it eventually changed I tried the same method on here to get it to change and it didn't work, would a mod be able to change it for me?
     
  6. Berry Punch

    Berry Punch Am i talking to me?
    Veteran

    Joined:
    Jul 17, 2011
    Messages:
    1,241
    Bro hoofs Received:
    55
    Occupation:
    Bottle Shop Store Manager
    Location:
    Australia
    Turns out I can only delete your current avatar, I can't change it sorry.
     
  7. A Jewel of Rarity

    A Jewel of Rarity A Jewel of Ponk and Purp Pone
    Admin Web Design Tech Staff egg Veteran

    Cutie Mark:
    Joined:
    Dec 15, 2013
    Messages:
    1,277
    Bro hoofs Received:
    305
    Gender:
    Female
    Occupation:
    Keeper of the Butts
    Location:
    The Grand Line (New world)
    I found the problem, I've mentioned a few times before I use custom code to make avatars round here, this code works on all xenforo sites including my own (although mine already has round avatars) but it was causing another effect it was blocking the okay button and also blocking error messages. My avatar size limit is unlimited on my forum since im the owner that is why it worked there but its too big on here. I disabled the addon for now until i fix it.

    You may close this now.
     
  8. Berry Punch

    Berry Punch Am i talking to me?
    Veteran

    Joined:
    Jul 17, 2011
    Messages:
    1,241
    Bro hoofs Received:
    55
    Occupation:
    Bottle Shop Store Manager
    Location:
    Australia
    Cool cool, glad to see it got sorted :grin:
     
Thread Status:
Not open for further replies.

Share This Page