Railgun error

Discussion in 'Complaint Box' started by Sorunome, Jul 21, 2016.

  1. DanSze

    DanSze Yard Sale Cowboy (on CD)
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    If I had to guess, the issue is with whatever company's hosting. If that's the case, and it's impossible to reach out to them, there's very little to do except either wait it out or move elsewhere.
     
  2. Tyro D. Fox

    Tyro D. Fox Ho, hog, heg! I can does Game Dev thing, yes!
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    It's a little worse than that. The issue is with Railgun, a service our server guys include with their server deal but isn't run by them. It's apparently causing issues for reasons we don't know about and I'm trying to figure out how to stop it from causing further errors. Railgun is supposed to help load the site more efficiently so that's why the error is so prevelant. It happens every time anything loads!
     
  3. Berry Punch

    Berry Punch Am i talking to me?
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    I've only had one day of problems, 100% back to normal for me :/
     
  4. LostSanity

    LostSanity Official Anti-Brony
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    Well it's been several days for me and it was happening constantly pretty much making the site completely un-checkable at all.

    I hope it's fixed.

    It's a miracle I can even make this post...

    :sigh:
     
  5. Tyro D. Fox

    Tyro D. Fox Ho, hog, heg! I can does Game Dev thing, yes!
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    Small Update:

    We've had a chat with our server guys. They can't do anything either. It's as if the servers at Cloudflare have exploded or are on strike or maybe just playing Overwatch too much. I haven't a clue and we can't seem to connect to Cloudflare themselves to figure out what's going wrong. Sorry folks, we're going to have to just sit this one out till we can figure something out.

    I'll keep you posted. For now, please keep trying to get through and let us know when errors happen. Even better, let us know when errors happen on other sites too. It might not just be us.
     
  6. DanSze

    DanSze Yard Sale Cowboy (on CD)
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    If anyone's technically inclined and wants to know more, here are the docs.

    TL;DR: There's some wonky connection stuff happening between cloudflare and the site at the railgun level, whether that's a wire problem or a certificate problem isn't something I can say without logs.
     
  7. Vanagandr

    Vanagandr Destroyer of Worlds
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    Is it possible to disable Railgun until the issue is resolved? Slower loading times are preferable to constant errors and non-functionality.
     
    furbyguy, Sorunome and Rockout E. Stringer bro hoofed this.
  8. Vanagandr

    Vanagandr Destroyer of Worlds
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    Got it again this morning.
     
  9. Lyipheoryia

    Lyipheoryia The Sparkle Princess Pants of the Glitter Kingdom
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    I got it this morning/last night as well~
     
  10. Veil

    Veil A Pony Every Pony Should Know
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    I've had 2 different day's with this railgun error monster.
     
  11. Ghan_04

    Ghan_04 Server Technician
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    This shouldn't be a problem anymore, as we recently moved servers.
     
  12. Vanagandr

    Vanagandr Destroyer of Worlds
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    Whoa... I thought he was just an urban legend.
     
    Rockout E. Stringer bro hoofs this.
  13. Sorunome

    Sorunome Silly Pony
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