Through the looking glass

Note: I speak only for myself and nopony else on the staff in this blog, their views are their own

So for a while now, and most definitely recently, I've noticed there's been a lot of criticism, and often hate as well directed towards the staff, I'm pretty sure that's me included.

I've seen comments saying we're lazy, useless, ghosts, despicable, corrupt, you name it, I'm pretty sure we've been called it. Now while I know that there are always problems in any given system with any given people, can you guys please let me, or anypony else to know what these issues are? It's been quite hurtful seeing a lot of these comments, portraying me as this type of monster who doesn't care, because I consider a lot of you guys as friends.

A lot of the rules are in place to make sure that this is kept a safe for work site, and that no users are abused in any way by another, or a member of staff. Those sorts of problems need to be reported so that we can deal with them, or else it's impossible for us to know. The forums are a big place really, and with all the time zone differences between us on the staff, sometimes it's hard to keep up, especially with the general chat thread which moves very quickly. Use that report button, I don't mind.

We are not all-seers and all-knowers of everything, at the end of the day, we're all human, and we make mistakes, mistakes which can be resolved if given the proper care and attention, allowing us to move forwards from them for the good of the site. We're not saints. Nopony is above anypony else. The staff are all at the same level as the users, so if you have a problem with one of us, don't be afraid to bring it up to them or anypony else on the staff who you think may be able to help you.

While I haven't been as active as I was back in February when I first started, it's because of personal reasons, restrictions being put in place, unfinished work to be finished, general things in day to day life which distract from the task at hoof. Just remember that I'm just one guy, I live the same sort of life as you, and everything you have to deal with, maybe even more. I love this site, and the community has some great, creative, imaginary people out there, a lot of whom people who I wished I knew in real life. If you can tell me my faults, or let me know what's wrong in general, I can help to solve it, I won't lay back and let the problem solve itself, but I need to know about it before I can act.

So, final thing, if you truly believe that I am corrupt, lying to people, lazy, useless, despicable and everything else that has been said about the staff, at your majority request, I will leave the staff, and my position as Community Officer. I truly hope that isn't the case, because I'm doing my damn best to think of ways to eradicate the gap between users and staff, and don't want to give up on it now, but this is just getting emotionally painful.

Not much else to say but,

I'm sorry everypony.com

Sorry that I let you down so much.